These Terms and Conditions (“Terms”) govern access to and use of the iBonusPAY website, mobile application, digital platform and related services (“Platform”) operated by IBONUSVARSE TECHONOGIES (“Company”, “iBonusPAY”, “we”, “us” or “our”).
Website: ibonuspay.com
Registered/Business Address:
26 Nindura Katghara Kala, Bahraich, Uttar Pradesh, India
Contact Email: info@ibonuspay.com
By registering for an account, accessing the Platform or using any service, you acknowledge that you have read, understood and agreed to these Terms, our Privacy Policy and our Refund & Cancellation Policy.
1. About iBonusPAY
iBonusPAY is a digital services platform through which users may access, subject to availability:
- Mobile recharge
- DTH recharge
- Electricity bill payments
- Water bill payments
- Gas/cylinder-related payments
- Other eligible utility payments
- Gift Cards and Vouchers
- Digital products
- Wallet services
- iBonus Diamonds and promotional rewards
- Other products or services introduced on the Platform from time to time
Certain services may be provided or fulfilled through third-party service providers, merchants, aggregators, APIs or payment partners.
2. Account Eligibility
Users must be at least 13 years of age, subject to applicable law.
Users between 13 and 17 years may use eligible Platform services where permitted by applicable law and subject to any parental/guardian consent or verification that may be legally required.
Users must provide accurate and current information.
A user must not:
- create fraudulent or misleading accounts;
- create multiple accounts to abuse promotions;
- impersonate another person;
- use another person’s account without authorization; or
- provide false information.
We may restrict or terminate an account where we reasonably believe these Terms or applicable law have been violated.
3. Account Security
Users are responsible for maintaining the confidentiality of their login credentials, OTPs and other account-security information.
Users must immediately notify iBonusPAY if they suspect unauthorized access.
Transactions initiated through a user’s authenticated account may be treated as authorized unless there is evidence of unauthorized activity or technical error.
4. iBonusPAY Wallet
The iBonusPAY Wallet is a real-money balance facility available within the iBonusPAY ecosystem, subject to applicable laws, provider requirements and account limits.
Wallet balance may be used for eligible:
- digital products;
- Gift Cards/Vouchers;
- mobile/DTH recharge;
- bill payments; and
- other services made available by iBonusPAY.
The Wallet is not a bank account and does not earn interest.
Wallet Top-Up
Current wallet top-up limits are:
- Minimum: ₹10
- Maximum: ₹10,000 per top-up
Available payment methods may include payment gateways such as Razorpay and Cashfree, subject to availability.
Transaction/gateway charges may be applied where disclosed before payment.
5. Wallet Transfer
Where enabled, users may transfer Wallet balance to another registered iBonusPAY user.
Such transfers:
- cannot be used to pay an external UPI QR;
- cannot be used to transfer directly to an arbitrary third-party bank account through the Wallet transfer feature;
- are limited to eligible registered iBonusPAY users;
- may be subject to minimum/maximum limits; and
- may carry a disclosed transfer fee.
The Company may restrict transfers in cases involving suspected fraud, abuse, money laundering, unauthorized activity or violation of these Terms.
6. Wallet Withdrawal
Eligible Wallet balance may be withdrawn through the withdrawal methods made available by iBonusPAY.
Current minimum withdrawal amount:
₹100
Target processing time:
Within 24 hours, subject to verification, banking/payment-provider processing, holidays, technical issues and applicable compliance requirements.
Withdrawal charges may range from:
1.5% to 3%, depending on the applicable withdrawal method, amount or processing arrangement.
The applicable charge will be shown or otherwise disclosed before completion where technically feasible.
Users are responsible for entering correct bank account/UPI details.
iBonusPAY will not be responsible for loss caused by incorrect beneficiary information supplied by the user, except where caused by an error attributable to iBonusPAY.
KYC or additional verification may be required where required by applicable law, payment/withdrawal provider requirements, risk controls or applicable transaction limits.
7. Wallet Is Different From iBonus Diamonds
Wallet balance and iBonus Diamonds are separate forms of value.
Wallet balance represents money loaded into or otherwise credited to the user’s Wallet and may, where permitted, be withdrawn according to these Terms.
iBonus Diamonds are promotional/reward units and are not cash.
They cannot be withdrawn as cash.
8. iBonus Diamonds
The current conversion value is:
1 Diamond = ₹0.01
Accordingly:
- 100 Diamonds = ₹1
- 1,000 Diamonds = ₹10
Diamonds may be earned through eligible promotional, cashback, referral, campaign or other earning mechanisms introduced by iBonusPAY.
Diamonds may be used toward eligible purchases/services on iBonusPAY, subject to the applicable product rules.
Eligible products may allow Diamonds to cover up to 50–60% of the purchase value, as specified by iBonusPAY.
Diamonds do not expire unless the applicable promotional terms expressly state otherwise. The current general rule is no expiry.
Diamonds cannot be converted directly into cash or withdrawn to a bank account/UPI.
9. Digital Products and Gift Cards
Digital products and Gift Cards/Vouchers are electronic products.
Delivery may be made through:
- the user’s registered email address;
- the user’s iBonusPAY account/dashboard; or
- another delivery method specified for the particular product.
Once a valid digital product, Gift Card or Voucher has been successfully delivered, returns or cancellations are generally not permitted because digital codes may be immediately accessed, copied or redeemed.
If a product is invalid, technically defective, or delivery fails despite successful payment, iBonusPAY may provide a replacement or eligible refund after verification.
Gift Card expiry, where applicable, is the user’s responsibility.
10. Mobile Recharge
Users must verify the mobile number, operator and recharge plan before confirming a transaction.
A successfully completed recharge is generally non-refundable and non-reversible.
Where a recharge fails and the user’s money has been debited, the eligible amount may be returned to the iBonusPAY Wallet after transaction verification.
11. DTH Recharge
The same principles apply to DTH recharge.
Users must verify the subscriber/customer number and service provider before confirmation.
Successful DTH recharge transactions are generally non-refundable.
Failed transactions where money has been debited may qualify for Wallet refund after verification.
12. Bill Payments
iBonusPAY may facilitate eligible payments including electricity, water, gas and other utility bills.
Users are responsible for checking:
- biller;
- consumer/account number;
- amount;
- due date; and
- other payment information.
A successfully processed bill payment is generally non-refundable and cannot ordinarily be reversed by iBonusPAY.
If a transaction fails and the user’s money has been debited, an eligible refund may be credited to the Wallet after verification.
13. Payment Processing
Payments may be processed through third-party payment gateways and service providers, including Razorpay and Cashfree, as applicable.
Payment credentials such as card details, UPI credentials, PINs or OTPs are intended to be processed by the relevant payment provider and are not intended to be stored by iBonusPAY in full payment-credential form.
Users must comply with the terms and security requirements of the applicable payment provider.
14. Third-Party Services
Recharge, bill payment, Gift Card, digital product and other services may depend upon third-party providers, APIs, billers, merchants or service networks.
iBonusPAY is not responsible for outages, delays or failures caused solely by a third-party provider, although we may assist users in resolving eligible transaction issues.
15. Fraud and Prohibited Activities
Users must not:
- create multiple fraudulent accounts;
- manipulate Diamonds;
- abuse referral/cashback programs;
- use bots or automated systems without authorization;
- submit false information;
- use stolen payment instruments;
- attempt unauthorized Wallet access;
- exploit technical errors;
- conduct fraudulent transactions;
- share accounts for prohibited purposes; or
- engage in unlawful activity.
We may suspend or terminate accounts and cancel promotional Diamonds or benefits obtained through abuse or fraud.
16. Account Suspension and Closure
Before voluntary account closure, users should withdraw eligible Wallet money and use or otherwise deal with eligible Diamonds according to available Platform functionality.
Where an account is scheduled for suspension or closure, iBonusPAY may provide notice through email or other available communication methods where appropriate.
Nothing in this clause prevents immediate restriction where required for security, fraud prevention, legal compliance or protection of users.
Any remaining balance will be handled subject to applicable law, verification, unresolved disputes and the applicable Wallet terms.
17. Refunds and Cancellations
Refunds are governed by the separate Refund & Cancellation Policy.
Nothing in these Terms removes any rights that cannot legally be excluded under applicable law.
18. Intellectual Property
All trademarks, logos, software, designs, graphics, text and other Platform content belong to iBonusPAY or its licensors and may not be copied, reproduced, modified or commercially exploited without authorization.
19. Limitation of Liability
iBonusPAY will use reasonable efforts to maintain the Platform but does not guarantee uninterrupted availability.
We shall not be liable for losses arising solely from:
- third-party provider failures;
- banking/payment network interruptions;
- incorrect information supplied by users;
- unauthorized access caused by compromised user credentials;
- force majeure events; or
- events outside our reasonable control,
subject to applicable law.
20. Changes to Services and Terms
iBonusPAY may introduce, modify, suspend or discontinue services and may update these Terms from time to time.
Updated Terms will be published on the Platform.
21. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India.
Subject to applicable law, courts having jurisdiction at Bahraich, Uttar Pradesh, India shall have jurisdiction over disputes arising from these Terms.
22. Contact
For support or policy-related queries:
Email: info@ibonuspay.com
Last Updated: August 2026